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Thank you for reaching out with your question about our ingredients. We’re committed to providing high-quality products, and we ensure that none of our ingredients are used in high concentrations according to international safety guidelines. Each ing
At iLOLA, we understand the love and passion you have for high-quality tea. That's why we've designed a subscription service tailored just for you! With our flexible plans, you can choose to have your favorite teas delivered every month or every two
Thank you for your interest in iLOLA Tea Gift Cards! We’re excited to help you find the perfect gift for your loved ones. About iLOLA Gift Cards:. • How to Purchase: You can purchase gift cards directly from our website here. • Delivery: All gi
3. In the Account details section (under your name): Select the option 'Manage Subscriptions', then 'Address and Payment details'
Hi,. Thank you for reaching out! We’re here to help with your order. You can log in to your account here to track your order, check your order history, and update your shipping or billing information. If you haven’t set up an account yet, you can cre
Thank you for reaching out! We’re excited to share details about our free shipping offer. Free Shipping Eligibility. To qualify for free shipping:. • Your order must meet a minimum purchase amount of $50 USD | $90 CAD before taxes and after discou
Current Promotions:. • Spend $50 USD | $90 CAD to enjoy FREE Standard Shipping on your order. • Spend $70 USD | $100 CAD to receive a FREE Traveller with your purchase. Important Details:. • Each order is eligible for 1 FREE GIFT only. •
Yes, we ship worldwide! While we are based in Canada and the USA, we ship to many international destinations. Please note that different shipping rates apply depending on the destination. If you have any questions about shipping rates to your specifi
Using the iLOLA Traveller Thermos is simple and convenient. Here are the steps:. Prepare Your Tea Disc: Select your favorite iLOLA tea disc. Insert the Tea Disc: Place the tea disc in the infuser compartment of the thermos. Add Hot Water: Fill the th
To update your delivery address, please send us an email at [email protected] as you place your order, and we will look into it for you. Please note that after a parcel is shipped out, our capabilities to make changes are limited. For subscrip
Current Promotions:. • Spend $50 USD | $90 CAD to enjoy FREE Standard Shipping on your order. • Spend $70 USD | $100 CAD to receive a FREE Traveller with your purchase. Important Details:. • Each order is eligible for 1 FREE GIFT only. •
Thank you for your interest in expedited shipping! You’ll be happy to know that you can select expedited shipping during the checkout process when entering your shipping address. How to Choose Expedited Shipping:. 1. At Checkout: As you enter your
Thank you for considering iLOLA Tea as a gift! We’re delighted to help make your gifting experience special. How to Include a Gift Message. You can add a personalized message for your recipient during checkout:. 1. In your shopping cart, look for
What Holds iLOLA Tea Discs Together?. At iLOLA, innovation and sustainability are at the heart of everything we do. Our unique Tea Discs are no exception. Unlike conventional tea bags that rely on plastic-based adhesives or staples, our Tea Discs are
If you’ve purchased iLOLA products through Neiman Marcus, thank you for choosing us! Please note that any inquiries related to orders placed through Neiman Marcus, such as tracking, returns, exchanges, or order modifications, must be directed to thei